Join us for an enlightening episode of Joey Pinz Discipline Conversations as we sit down with JoAnna Brandi, a pioneer in the realm of customer happiness. Discover the secrets behind cultivating joyful customer experiences and the role of a Chief Happiness Officer in driving business success. JoAnna shares invaluable insights into creating a culture of happiness, fostering genuine connections with customers, and leveraging positivity as a strategic advantage. Don’t miss this engaging conversation that unveils the power of customer happiness and its impact on business growth.
#CustomerHappiness #ChiefHappinessOfficer #DisciplineConversations #PositiveCustomerExperiences #BusinessSuccess #JoyfulConnectionsJoAnna
Brandi is the Publisher of The Customer Care Coach – A weekly self study leadership training program in “The Art and Science of Exquisite Customer Care” as well as “Monday Morning Motivation” – a tool to keep employees focused on keeping the customers happy.
She has written over 500 articles and worked with companies that range in size from multinationals to small privately held companies. She is a popular and highly rated public speaker at conferences such as the World Conference on Customer Management, the North American Conference on Customer Management. She has been named the #1 Speaker at the Inc. Conference on Customer Strategy.
Episode Links:
Web: https://returnonhappiness.com/
Twitter: / keepemhappy
Facebook: / returnonhappiness
Youtube: / joannabrandicompany
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