🌟 Episode Summary: What makes an MSP stand out when competitors can buy the same tools and recruit the same employees? Ahmed Mahmood, CEO and founder of Ocean Solutions, makes the case for putting processes at the center of MSP growth. In this conversation with Joey Pinz, Ahmed shares his...
#960 MSPSummit 2026: Mike Casey – 🔍 MSP AI: Are You Getting Answers or More Work?
🌟 Episode Summary: AI can suggest what a technician should investigate. But can it investigate the problem itself? At MSP Summit in Orlando, Joey Pinz sits down with Mike Casey, CRO of FlowMind, to explore AI for MSPs through a practical lens: live diagnostics, better service desk intake, and measurable...
#959 MSPSummit 2026: Chance Weaver – 🧠 AI Adoption Means Nothing Without Business Results
🌟 Episode Summary: 🧠 Getting clients started with AI is only the beginning. What happens when they ask what it actually improved? In this episode of Joey Pinz Discipline Conversations, Joey Pinz sits down with Chance Weaver, Global Vice President at Pax8, at MSP Summit in Orlando. A former MSP...
#958 Kneet Nauvneet Sachdev: 🎵 How Music Helped Her Find Her Voice Again
🌟 Episode Summary: 🎵 How Music Helped Her Find Her Voice Again | Kneet | #958 Kneet grew up in Bangkok surrounded by music at Sikh religious ceremonies. But singing, dancing, and expressing herself the way she wanted brought disapproval from people around her. As a teenager, she began writing...
#956 Katrina Purcell: 🔥 Why Great Strategy Dies Without Execution
🌟 Episode Summary: Great ideas rarely fail because of vision. They fail when businesses lack the systems, accountability, and operational structure needed to execute them. Operational strategist Katrina Purcell joins Joey Pinz to explore what happens when a growing company’s hustle can no longer support its ambitions. Drawing from her...
#955 Jerry Fu: 🗣️ Why Avoiding Conflict Makes Leadership Harder
🌟 Episode Summary: Jerry Fu spent much of his early life seeking acceptance, following the rules and avoiding conflict. Those habits helped him succeed academically—but created serious problems when leadership demanded that he speak up. In this conversation with Joey Pinz, Jerry explains how salsa dancing taught him about connection,...
#953 Anissa Hudak: 🛡️ When Strength Becomes Survival Mode
🌟 Episode Summary: Anissa Hudak is the founder of Phoenix Women Healing Institute and a two-time sexual trauma survivor who helps women recognize patterns that may keep them functioning in survival mode. Anissa explains why trauma does not always look like someone falling apart. Sometimes it looks like independence, control,...
#952 Jaclyn Leibl-Cote: 🌍 Rebuilding a 108-Year-Old Travel Company
🌟 Episode Summary: Jaclyn Leibl-Cote didn’t walk directly into the corner office of her family’s business. Before joining Collette, she was required to spend three years building experience elsewhere. She then worked throughout the company, from answering customer-service calls and guiding tours to product development and global strategy. That frontline...
#951 Monica Roca-Quesada: 💵 Cash Flow Beyond Sales
🌟 Episode Summary: Why can a profitable business still struggle to produce cash? Fractional CFO and financial operations strategist Monica Roca-Quesada joins Joey Pinz to explain why selling more is not always the solution. Weak margins, unpaid receivables, excess inventory, debt, and poor pricing can leave a growing company looking...
#950 Aria Drexler: 🥩 Are Fortified Foods Failing Our Kids?
🌟 Episode Summary: What if some of the foods marketed as nutritious are missing what growing families need most? Registered Dietitian Nutritionist and BeLiver founder Aria Drexler joins Joey Pinz to explain why she began questioning conventional nutrition advice and exploring ancestral food traditions. Aria discusses Weston A. Price’s observations,...