In this episode, Joey Pinz chats with Jon Cooper, an MSP veteran with over 25 years in the industry. From starting as a break-fix shop in 1999 to growing Total Secure Technology through acquisitions, Jon shares his lessons on business growth, leadership, and the power of EOS.
💡 Top 3 Highlights:
✅ From Break-Fix to MSP: How Jon transitioned his company in 2006 and the book that changed everything.
✅ Mergers & Acquisitions Strategy: Why Jon focuses on tucking in MSPs within a specific West Coast region to ensure smooth integration.
✅ The Power of EOS & Structure: How following a proven system like EOS and peer groups fuels success in MSPs.
Jon also discusses avoiding predatory acquisitions, the importance of culture fit, and how MSPs can scale without losing their identity. He shares personal insights on health, routine, and discipline, including his 28-year journey in Alcoholics Anonymous and how structure leads to success.
If you’re looking to grow your MSP, prepare for M&A, or streamline operations, this episode is packed with actionable insights!
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Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
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Episode Links:
566 Jon Cooper
CEO, Total Secure Technology
https://www.linkedin.com/in/sacnetworks/
https://www.totalsecuretech.com
jcooper@totalsecuretech.com