#567 ITNation Grow: 🔑 The Secret to MSP Success: Culture, Talent & Growth with Terrell “TJ” Jackson

       

In this episode, Joey Pinz sits down with Terrell “TJ” Jackson, founder of Culture Fits, to discuss the key to MSP success—culture, hiring, and growth. With years of experience in MSP recruitment and M&A strategy, TJ shares how MSPs can attract top talent, retain key employees, and position themselves for acquisition success.

💡 Top 3 Highlights:

Culture-Driven Hiring: Why MSPs need to align their hiring strategy with their company culture for long-term success.

Preparing for M&A: How TJ helped an MSP scale from 23 to 62 employees, increasing its valuation from $4M to $14M in just four years.

Leadership & Employee Retention: Why recognition, growth opportunities, and strong leadership are crucial for keeping top talent.

TJ also dives into why he shifted his mindset from personal success to community impact, how faith and spirituality guide his leadership, and why MSPs that ignore culture risk losing everything. If you’re an MSP looking to scale, hire the right people, and build a thriving business, this episode is packed with valuable insights!

🎧 Listen now!

Join us for enlightening discussions that spark growth and exploration.

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

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Episode Links:

567 Terrell “TJ” Jackson

President & Owner

https://www.linkedin.com/in/tjaxn/

https://www.culture-fits.com

tj@culture-fits.com

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